Enable instant and authentic customer support through Facebook Messenger
Customers who connect with you via Facebook can access GUURU support through Messenger
Simply integrate GUURU crowd-sourced customer support with just three clicks. Have your customer crowd handle questions received through your Facebook page and provide instant and authentic support around the clock via Messenger.
Our AI based algorithm connects customers with the best-qualified community member within seconds. Guarantee a great customer experience and turn your potential customers into happy existing customers.
How to integrate Facebook messenger
Integrate Facebook Messenger in 3 simple steps:
- Log in to the GUURU Partner Portal and go to “Settings”.
- Choose “Integration”. You will see the available social media accounts.
- Click the “Authorize” button for Facebook Messenger.
Once integrated, enquiries made in Messenger will be sent to the Guuru community and answered live by the best-suited expert Guuru.