Our Community Platform Plans
Choose the subscription that meets your requirements.
Community
Pro
Basic features
Community
Enterprise
All features
Live Conversations
Let your online visitors connect with your community for 1:1 live exchanges
Community Pro
Basic features
Community Enterprise
All features
Community Tools
Invite, certify & manage your community
Community Pro
Basic features
Community Enterprise
All features
SmartRouting
Ensures visitors are connected with the right experts or bot
Community Pro
Basic features
Community Enterprise
All features
Agents
Allow agents to handle chats within the GUURU Platform
Community Pro
Basic features
Community Enterprise
All features
AnswerBot
Provide automatic answers using our out of the box industry models
Community Pro
Basic features
Community Enterprise
All features
CoPilot
ChatGPT answer, before connecting to a human. Based on your inputs and past conversations
Community Pro
Basic features
Community Enterprise
All features
Channels
- Community Chat Easily integrate our Community Chat widget into your page.
- Facebook Messenger Allow your fans and customers to chat with you and your community on Facebook’s messenger.
- Smart Contact Form Offer a contact form that intelligently routes requests to the community or provides automatic answers.
- Smart Call Deflect incoming calls to chat.
Community Pro
Basic features
Smart Chat
Facebook Messenger
Community Enterprise
All features
All
Integrations
- CRM Data Sync Synchronize closed chats to your CRM via Mail.
- Native CRM Integrations Synchronize closed chats to your CRM, Currently limited to Salesforce and Zendesk.
- Live Agent Plugin Integrations Plug in the GUURU community into your existing stack, we integrate with your existing Chat/Agent Platform, Currently limited to Salesforce.
- Live Agent Integrations Make use of GUURUS Chat Widget but let your Agents handle chats in your standard environment, Currently limited to Freshchat.
Community Pro
Basic features
CRM Data Sync
Community Enterprise
All features
All
Reporting
- Basic Reporting Dashboards for main KPIs, conversion and automation, access to all interactions.
- Advanced Reporting Advanced custom reports, interaction data access via API.
- API Access Access our APIs for conversation data and more.
Community Pro
Basic features
Basic Reporting
Community Enterprise
All features
All
Support
- Customer Success Support 3 hours/month .
- Helpdesk Access 6 hours of reponses during European Office Hours.
- Strategic Planning Meeting Quarterly.
Community Pro
Basic features
Community Enterprise
All features
Possible Add-Ons
Possible Add-Ons
Expert UGC
Automatically generate meaningful content out of expert conversations to display on your product pages
Community Pro
Basic features
Possible Add-Ons
Community Enterprise
All features
Possible Add-Ons
Cash Rewards
Let GUURU handle the cash rewards to community members (multi-currency)
Community Pro
Basic features
Possible Add-Ons
Community Enterprise
All features
Possible Add-Ons
Community Pro
Basic features
Community Enterprise
All features