Our Community Platform Plans
Choose the subscription that meets your requirements.
Community
Starter
Basic features
Community
Pro
Advanced features
Community
Enterprise
All features
Live Conversations
Let your online visitors connect with your community for 1:1 live exchanges
Community Starter
Basic features
Community Pro
Basic features
Community Enterprise
All features
Community Building
Invite, certify & approve your community
Community Starter
Basic features
Community Pro
Basic features
Community Enterprise
All features
Community & Conversation Management
Manage your community, send news & direct feedback, have transparency over Guuru profiles & conversations
Community Starter
Basic features
Community Pro
Basic features
Community Enterprise
All features
Community Communication Channel
Engage & exchange with your community on Slack channel
Community Starter
Basic features
Community Pro
Basic features
Community Enterprise
All features
AI Evaluations
Automatically measures how trust building Guuru conversations are and enables Guurus to excel
Community Starter
Basic features
Community Pro
Basic features
Community Enterprise
All features
Quick Menu
Let users choose a channel before connecting with the community
Community Starter
Basic features
Community Pro
Basic features
Community Enterprise
All features
Smart Menu
Detects incoming questions and diverts non-product advice questions to other channels
Community Starter
Basic features
Community Pro
Basic features
Community Enterprise
All features
Agents
Allow agents to handle chats within the GUURU Platform
Community Pro
Basic features
Community Pro
Basic features
Community Enterprise
All features
CoPilot
Conversational ChatGPT answer, before connecting to a human. Based on past Guuru conversations and articles
Community Pro
Basic features
Community Pro
Basic features
Community Enterprise
All features
Engagement
- Customizable Engagement Points Define & design the community presence on your online-store
- Community Window Customizable chat window, where shoppers can connect with the community for 1:1 conversations
- Facebook Messenger Allow your fans and customers to chat with you and your community on Facebook’s messenger.
- Smart Contact Form Offer a contact form that intelligently routes requests to the community or provides automatic answers
- Smart Call Deflect incoming calls to chat
Community Pro
Basic features
Customizable Engagement Points
Community Window
Smart Chat
Facebook Messenger
Community Pro
Basic features
Customizable Engagement Points
Community Window
Smart Chat
Facebook Messenger
Community Enterprise
All features
All
Integrations
- CRM Data Sync Synchronize closed chats to your CRM via Mail
- Native CRM Integrations Synchronize closed chats to your CRM, Currently limited to Salesforce and Zendesk
- Live Agent Plugin Integrations Plug in the GUURU community into your existing stack, we integrate with your existing Chat/Agent Platform, Currently limited to Salesforce
- Live Agent Integrations Make use of GUURUS Chat Widget but let your Agents handle chats in your standard environment, Currently limited to Freshchat
Community Starter
Basic features
CRM Data Sync
Community Pro
Basic features
CRM Data Sync
Community Enterprise
All features
All
Reporting
- Basic Reporting Dashboards for main KPIs, conversion and automation, access to all interactions
- Advanced Reporting Advanced custom reports, interaction data access via API
- API Access Access our APIs for conversation data and more
Community Starter
Basic features
Basic Reporting
Community Pro
Basic features
Advanced Reporting
Community Enterprise
All features
All
Support
- Customer Success Support 3 hours/month
- Helpdesk Access 6 hours of reponses during European Office Hours
- Strategic Planning Meeting Quarterly
Community Pro
Basic features
Community Pro
Basic features
Community Enterprise
All features
Possible Add-Ons
Possible Add-Ons
Possible Add-Ons
Community Content
Automatically generate meaningful content out of expert conversations to display on your product pages
Community Starter
Basic features
Possible Add-Ons
Community Pro
Basic features
Possible Add-Ons
Community Enterprise
All features
Possible Add-Ons
Content Embeds
Customizable Embeds of Community Content on product pages
Community Starter
Basic features
Possible Add-Ons
Community Pro
Basic features
Possible Add-Ons
Community Enterprise
All features
Possible Add-Ons
Cash Rewards
Let GUURU handle the cash rewards to community members (multi-currency)
Community Pro
Basic features
Possible Add-Ons
Community Pro
Basic features
Possible Add-Ons
Community Enterprise
All features
Possible Add-Ons
Community Pro
Basic features
Community Pro
Basic features
Community Enterprise
All features