Experience the Cycling Communities
Experience the Cycling Communities
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Meet the Canyon Community
“Perfect! With experts like Diddi, Canyon offers what other manufacturers do not offer. This is how I imagine advice. A big plus for Canyon.“
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Meet the ROSE Bikes Community
“Super quick answer that helps me get my bike running before my first ride. Gladly again. Super friendly and competent!”
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Meet the Lucky Bike Community
“Great!!! That went really quickly. To the point, competent and super nice! A reason to come back.”
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Real product users – real passion
Passionate about your brand – authentic recommendations – expert advice
Feedback following Community Conversations
“I am very excited. My first community chat. It couldn't be better.”
“Perfect help and super fast. Precise instructions on what to do. Simply perfect. Thank you!”
“Super cool!!! It went really quickly. To the point, competent and super nice! A reason to come back again!”
“One of the most brilliant customer experiences I've ever had. Lesley was just great and really helped me choose my skis!”
“I am totally thrilled. Before, I wasted ages with AI-supported searches and in the end Mathias helped me a lot. Now I can finally buy my first bike with peace of mind - the Grail CF SLX. :) Thank you very much!”
“Another great help, such chats are worthy as gold... that's what makes a good retailer!”
“Very nice and competent. Helped me a lot and also works with screenshots that helped me quickly. :)”
“Benny was very helpful and explained my question in great detail. High praise!!! Thank you, I'm booking now ; )”
“Top advice in a short time, and the feeling of being taken seriously / conversation at eye level. Highly recommended, gladly again!”
“Advice on buying a new saddle was very good. I felt completely overwhelmed when choosing without support. Thank you 🤩”
“Everything perfect and great that you also offer the service late in the evening on Sunday! :)”
“Very good advice, friendly and helpful! An alternative was also offered! I am super happy! THANK YOU”
“Very helpful and quick, I don't know anything about technology. That was a great help. Thank you very much!”
“The guy is a legend! His wife doesn't need Google, he simply knows everything.”
“Nice and quick advice, simple and uncomplicated and better than the colleagues from Bauhaus :D Thank you!”
“Perfect answers. I am thrilled and will now buy the bike.”
“There's not much to say ^^ great team, great employees and simply good advice :-)”
“A great chat with Senta! Informative, responsive to questions, very friendly and prompt answers. It couldn't be better! Great! Thank you very much!”
“One of the most brilliant customer experiences I've ever had. Lesley was just great and really helped me choose my skis!”
“I am totally thrilled. Before, I wasted ages with AI-supported searches and in the end Mathias helped me a lot. Now I can finally buy my first bike with peace of mind - the Grail CF SLX. :) Thank you very much!”
“Another great help, such chats are worthy as gold... that's what makes a good retailer!”
“Very nice and competent. Helped me a lot and also works with screenshots that helped me quickly. :)”
“Benny was very helpful and explained my question in great detail. High praise!!! Thank you, I'm booking now ; )”
“Top advice in a short time, and the feeling of being taken seriously / conversation at eye level. Highly recommended, gladly again!”
“Advice on buying a new saddle was very good. I felt completely overwhelmed when choosing without support. Thank you 🤩”
“Everything perfect and great that you also offer the service late in the evening on Sunday! :)”
“Very good advice, friendly and helpful! An alternative was also offered! I am super happy! THANK YOU”